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Follow-ups & Reminders

Scheduling follow-ups, tracking due dates, and how your AI employee automatically surfaces things that need your attention.

Last updated: April 14, 2026
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Setting Follow-ups

After any interaction, you can set a follow-up reminder. Tell your AI employee when to follow up and it creates a tracked reminder linked to the contact, company, and deal. For example, "follow up with Sarah in one week if she hasn't responded to the proposal." The AI sets the date and will remind you when it is due. You can also let the AI suggest follow-up timing based on the context.

Setting a follow-up

Schedule a reminder to reconnect.

You say:
Follow up with Alex at TechStart in 5 days about the consulting proposal. If he hasn't responded by then, send a gentle nudge email.
Sarudo responds:
Follow-up set for April 19th: Check on Alex Rivera's response to the TechStart consulting proposal. If no response received by then, I'll draft a follow-up email for your approval. I've linked this to the TechStart deal record. You'll see this in your daily briefing when it's due.

Tracking Due Dates

All follow-ups are tracked with due dates and surfaced in your daily briefings. Overdue follow-ups are highlighted so you can address them promptly. The AI can also provide a summary of all pending follow-ups — "show me all follow-ups due this week" or "what follow-ups are overdue?" This prevents the common problem of losing track of pending actions across multiple client relationships.

Automatic Surfacing

Your AI employee proactively surfaces follow-ups that need attention. In your daily briefing, overdue and upcoming follow-ups are listed prominently. If you are discussing a client and there is a pending follow-up for them, the AI will mention it. This proactive approach ensures that important follow-ups are never forgotten, even across a large portfolio of relationships.

ℹ️

Follow-ups appear in your daily briefing automatically. The AI will also mention pending follow-ups contextually when you are discussing the related contact or deal.

Completing & Rescheduling

When you complete a follow-up, tell the AI and it will mark it as done and log the activity. If you need more time, reschedule it — "push the ACME follow-up to next Tuesday." If the follow-up resulted in new action items, you can create additional follow-ups in the same conversation. The AI tracks completion rates so you can see how well you are keeping up with your commitments.

Related Articles

Deals & Pipeline
Creating deals, understanding pipeline stages from lead to close, and advancing deals through the sales process.
Activity Tracking
How calls, emails, meetings, and notes are logged automatically, and how to view activity history.
Reminders & Notifications
Setting reminder times, automated Telegram notifications, and how daily briefings keep you on track.
Daily Briefings
Automatic morning briefings with your schedule, due follow-ups, and important updates to start your day.
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